Business Process Management and corporate governance
Business Process Management and corporate governance Linkedin Youtube Facebook Instagram A company is a group of people with a common
luis.chicaiza
2023-05-05
Dexon BPM
Quality of life is usually related to aspects of a public nature: state regulations, distribution of wealth, public spaces, etc. And it is true that the most important component in terms of the quality of our daily time comes from there; however, as people spend a significantly large amount of time at work, it is important that, in addition to official labor regulations, there is also support that organizations offer their employees. Today, information technology is the best way to enhance the quality of life, especially with Business Process Management.
Organizations and companies in the world are groups of people who organize and coordinate with each other to achieve common goals. They generally have a governing body that is in charge of organizing the other people and assigning the necessary functions to achieve the goals. Thus, a business can be understood as the set of actions executed by this group of people to obtain certain results. It is in this coexistence that we can speak of quality of working life.
What are the main obstacles to life quality in organizations? In the first place, as it can be supposed, if we are talking about groups of people, the main problem is that of communication: complex messages that must pass through different people imply a great effort for there to be clarity and effectiveness in communication, they imply truthful and effective information, given at the right time.
We find it hard to communicate what we want to say, because we feel there will be effects on how other people think and feel about us, and that we may end up saying something we didn’t mean to, again affecting how people think and feel about us. We also find it hard to listen to others, because they may be using language that we are not familiar with, or we’re not on the same page. And there have been times when it’s hard to listen to, especially when we feel ourselves being affected, attacked even, by what we’re hearing. (coachlippy.com)
These ideas, which originally refer to communication between people in family or social life, are perfectly applicable to life in a company. Thus, a fundamental way to bring quality of life to business is to improve communication. Therefore, to improve the quality of life, Business Process Management is essential, because automation is synonymous with fluid and timely communication.
The Business Process Management solution is responsible for taking all the processes of an organization, mapping the strategy and structure that will be used to carry them out, and then integrating them all into software solutions that ensure proper coordination between process activities. In other words, automation improves communication between activities and between the people responsible for them, ensuring that messages are delivered at the right time and with the right information: “communication is an integral part of BPM and this is a fact which will not surprise anyone who has enough experience in the field”.
Without proper BPM communication it would not even be thought of:
When you are trying to change established rules, procedures, habits, regulations, methods, strategies, and more, you will face resistance, unless everyone is on board with the changes and understands the underlying strategy and process in effect. The procedures and changes will not work if the operational activities and workflow do not align with the new strategy. As one can imagine, this is where someone trained proficiently in the art of communications… (abpmp.org)
BPM solutions improve the quality of life in organizations because they eliminate all sources of tension related to communication failure. In an organization with automated processes, where everything goes through digital programs, it is not possible that there is confusion or misleading information, which eliminates the possibility of people who do not fulfill their functions. It also eliminates the worry of not knowing when to act, which eliminates the tendency to fear and uncertainty.
Thus, the work environment becomes lighter, because there is transparency in the activities. In addition, BPM makes it possible to clearly see the role that each person plays in the organization, which raises the self-esteem of each worker, since each one recognizes the value of his or her own work within the entire team. Thus, with less uncertainty, tension is reduced and with greater appreciation, self-esteem, well-being and pleasure in the development of tasks increases.
Our partnership with numerous customers has shown us that our Dexon Business Process Management suite radically improves the work environment. In addition, this is accompanied by an easy tool, which will help in the development of tasks and will not require extra stress due to the need to learn how to use it or to adapt it to each user, because it is of intuitive and immediate manipulation. Thus, we have found that organizations not only become better places to live together, but also improve their income by having happier and more satisfied employees.
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